Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with an offshore sportsbook we cover? This page explains how to reach Offshore Sportsbooks and what we can and can't help with.

How to Reach Our Team

The best way to contact us is by email at [email protected]. We read every message that comes in and aim to reply within two business days, though this can run longer during busy stretches.

A short note on what your message is about — a review correction, a general question, a partnership enquiry — helps us route it to the right person and get back to you faster.

What We Can Help With

• Review accuracy — If you think something in one of our sportsbook write-ups is out of date (a bonus term, a licensing detail, a payout claim), tell us and we'll look into it.
• General questions about offshore betting — If our guides on odds, banking, or bonus terms left something unclear, ask and we'll try to point you to the answer or update the page.
• Content suggestions — If there's a sportsbook, a payment method, or a topic you think we're missing, we're open to hearing it.
• Partnership or editorial enquiries — If you represent a sportsbook or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.

What We Can't Help With

We're an independent review and comparison site, not a sportsbook, a payment processor, or a customer support desk for any of the operators we cover. That means a few things are outside what we can do:

• We can't access, cancel, or refund a bet placed on any offshore sportsbook — those disputes go through the operator directly.
• We can't resolve account verification (KYC), deposit, or withdrawal issues on a third-party site. Contact that sportsbook's own support team, and keep records of your communication.
• We can't confirm whether a specific offshore book will accept a player from your state, or whether offshore betting is treated favorably under your state's laws — that's a question for a licensed attorney familiar with your jurisdiction, since the legal picture varies and changes.
• We don't provide tax advice. Winnings from any sportsbook, offshore or otherwise, may carry reporting obligations — speak to a qualified tax professional about your specific situation.

If You Have a Complaint About a Sportsbook

If an offshore book has delayed a payout, disputed a bet, or otherwise treated you unfairly, our first step is to say plainly: offshore sportsbooks are licensed outside the US (commonly in jurisdictions like Curaçao, Panama, or Costa Rica) and are not regulated by any US state. That means the dispute-resolution and fund-protection rules that apply to a regulated US operator generally don't apply here. There's no state gaming commission you can escalate to.

You're still welcome to tell us about your experience — reader reports genuinely inform how we score reliability and payout track record on this site — but we can't intervene in an individual dispute or promise a resolution. If you're weighing whether to sign up with a book in the first place, our Best Non GamStop Casinos guide covers related territory on operators sitting outside standard regulatory frameworks, which is worth a read alongside any sportsbook review.

If Gambling Has Stopped Being Fun

If betting is affecting your finances, relationships, or wellbeing, please reach out for support rather than emailing us about it. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER, available across the US. Offshore sportsbooks often lack the deposit limits, cooling-off periods, and self-exclusion tools that regulated US operators are required to offer, so it's worth setting your own limits before you deposit anywhere. This site is intended for readers 21 and older; if you're not yet at that age, this isn't the place for you.

What Happens After You Send a Message

A real person reads and responds to every email — we don't rely on automated replies to stand in for an answer. If your message needs input from more than one person on the team, it may take a bit longer than our usual two-business-day target, but we'll follow up.

We rely on reader feedback to keep our sportsbook rankings and guides accurate, so if something we've published seems wrong, dated, or unclear, we'd genuinely rather hear about it than have it sit uncorrected. Thanks for taking the time to reach out.